We ask you to do this for YOUR security. We take privacy and security seriously and have built in protection. But it’s a two-way street. Say someone gets hold of your account details on your end. And they try to get a reading using your credits but to their phone number. They won’t be able to unless they validate their phone number. You will be notified by email if someone adds another phone number to your account (even if it’s you!)
So having this step both at sign up and when you go to ‘My phone numbers’ on your account pages, is there to protect you.
Once you do this however, it’s a smooth and easy process to get a reading!